eyebox x5 symbol rate problem

[solrackm]

just got the eyebox x5 yesterday, when doing a blind scan I realized the 29270 symbol rate feeds or channels would not scan in, for example 3781 v 29270 channels wont scan in on 121 west and the fight now hd channel comes in pixelated pretty bad. just wondering anyone with the eyebox is having similar problems.

[Costactc]

No issues on my end at all with those symbol rates. The only 2 channels that I have encountered any problems are Filmon and one other on Ses 2 at 87w. The tp you mentioned above scanned in normally for me and no picture issues at all.

[solrackm]

do you have the latest january firmware?

[Costactc]

Won't be home till the weekend to be able to check it out. I am using the same fw that came with the box. If your experiencing symbol rate issues then I probably wouldn't want to flash any new fw.

[solrackm]

too late, I downloaded it monday when I received the receiver, maybe the firmware is what causing the problem.

[TunaDude]

cant you go back to the first firmware and load it and see?

[cpr43]

Maybe costa can make a dump copy w/out channels and post it in the file sections with the release date so you can download a copy and bring back your box??

[solrackm]

went back to the december firmware and the same thing happened, also did a factory reset. actually I got it to work by manually changing frequency from 3780 to 3667. the fight now channel is still pixelated.

[cpr43]

carlos

those decrease or changes in the tp frequency tells me something is wrong with the lnb! Usually a couple of numbers up or down on the TP will be OK (SR can change more) but when the numbers are dramatically out of range something is wrong with the lnb.

[solrackm]

I have the x2 premium hd and the raptor, the frequency and the channels on those receivers comes in fine.

[Costactc]

Firmware version on my eyebox x5 is from November 23, 2012:

KD-P9000E-011CP-r423

[solrackm]

is it possible that you can forward me the november 23rd firmware so I can try it out?

[cpr43]

see!!! thats what I mentioned in my first post!!

[Costactc]

is it possible that you can forward me the november 23rd firmware so I can try it out?

I'll post it a bit later on.

[Costactc]

is it possible that you can forward me the november 23rd firmware so I can try it out?


Any help on extracting the present file from my eyebox x5 would be appreciated.

[ViP3R]

You can grab the Dec firmware here> [Only registered and activated users can see links]

[TunaDude]

what there is no way to dump this eyebox and save it to a usb stick or your desk top? maybe one of theses card share forums has info since this box has been out for a while on them?

I read world sat blue to learn how to operate the alma 2200 and I just do a search on open box x5 or eyebox x5 and read around there is gonna be post that show up from other forums I will look around my self for you 2 today as well see whaqt I come up with in the mean time as an idea maybe as an idea what ever sat is not working right with symbol rates and all try a blind scan of this sat separate as in one wire from lnb to open box no disec switch just lnb wire to input then see what happens?

[Costactc]

I have the eyebox connected to the network and I am downloading the newest fw.

[Costactc]

Before downloading the latest software I would suggest saving all your info, I'm back to square 1 with a Euro/Asian sat list. I'll move the bud over to ExpressAm44 at 11w and start rescanning.

[solrackm]

I have everything on one wire no diseqc.

[TunaDude]

44524453


I found this for the open box x5 for nov 1st

[Costactc]

The latest fw seems almost identical to me as I haven't noticed any differences yet, I scanned all c band sats from 11-107.3w yesterday- just the western sats left. I did notice a few more channels that the eyebox struggles to get signal quality.