Communication Issue

[Costactc]

I haven`t attempted to communicate with my Vu+ Solo2 for quite some time and I have changed my internet provider in the interim. Every attempt at using its ip addy to communicate with my laptop comes up with 404 Not Found. Any ideas. I also cannot communicate with my dm800 hd as well, although internet connection is definitely there.

[el bandido]

Are you trying to communicate using a router, or just through the internet?

[Costactc]

Both EB, never had ab issue in the past and Filezilla is also a no go.

[el bandido]

Look in your router and verify the ip that is assigned to the receiver. It may have changed. You can also look in the receiver and see what ip has been assigned to it.

[Costactc]

I did look into the receiver but that ip never connects. How would I verify that with my router?

[Costactc]

I type in the ip addy that my vu+solo 2 is telling me and it's a no go and with filezilla as well. Is there something that I can do to avoid this blockage, a setting or something?

[el bandido]

Look in the router's manual for information on how to see what is connected to it OR post make/model of router and I will look for the info in the internet.

[eastof111]

Costa, are you using DHCP On or OFF in your network setting for the receiver? If ON, the router should automatically assign an ip address to your receiver. If OFF, you can assign a static address so it will always remain the same. To find out what address to use, go to a command prompt on your windows laptop and type "ipconfig /all" without the quotes.

It will display the ip address of your laptop, subnet mask, default gateway and dns servers you are using. Once you know the ip address of your laptop, you can go to your receiver and under the network settings turn OFF DHCP and the menu will change to where you have to assign an ip address (choose a number over or under your laptop ip address). If your laptop is 192.169.5.45 (example) choose 192.169.5.44 or 192.169.5.45 for your receiver. For netmask use 255.255.255.0. For default gateway say YES. For dns servers, it should automatically pickup the info from your router and match whatever displayed in the ipconfgi /all.

Now whenever you use Filezilla, assign it the same ip address as your receiver and you shouldn't have to change it again.

[Costactc]

Here's the weird thing. I still have phone service with the previous internet provider and their modem is still here, when I try to connect to their service it works. When I'm on the other service I can communicate with both my e2 receivers but when I go back to my new provider it doesn't connect.

[eastof111]

Are you saying that your new provider is connected to the same modem as the old provider? If so, try going to the command prompt again and type "ipconfig /renew" without the quotes and reboot and see what happens. If that doesn't help, call your new provider and they will help you reset your ip addresses and most likely check your router settings along with your windows network settings.

[Costactc]

Modems are seperate East. I'm using windows 10, where would I check my network settings?

[eastof111]

Just for the heck of it try the ipconfig /renew and reboot.

I don't have 10 on my computer, but the network icon usually is in the bottom right hand corner of the status bar. By right clicking it, it should display your network adapters be it lan or wifi. Then by clicking the appropriate connection it will display their settings.

[Pale-Rider]

99.9 percent of the time it's down to the new router / modem. Different manufacturers use a slightly different IP range for their products.

If in doubt enable DCHP on the box then reboot both the receiver and the router / modem, they should re-pair with each other once they have rebooted. Then make note of the new ip assigned to your receiver and turn DHCP off so it does not change again or leave it on, it won't really matter unless you have lots of receivers / devices on your network.