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    Should I accept the X2 offer?
    #1
    Join Date
    Aug 2015
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    I previously wrote about my grief with an Amazon purchased X2 Premium IV, that bricked after taking the September update...I packed it up and sent it back to Amazon and received a refund.

    The X2 tech support was also informed of the incident with an email. They associated my email with the "it bricked after the firmware update" review I had placed on Amazon, and asked me to remove it, and if I supplied them with my full address and phone number, that they would send me a free replacement.

    Fair enough.....should I accept and give them a 2nd chance?
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    #2
    Join Date
    May 2011
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    5,807
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    I don't see why not. Its a win win
    X2 Premium III HD, Openbox X5/ S10, Gsky V3/V6, iSmart m100
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    #3
    Join Date
    Jun 2013
    Posts
    66
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    I went through the same thing with the X2 mini. They sent me a refurbished X2 lll at no charge.
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    #4
    Join Date
    Jan 2011
    Location
    Eastern Ontario
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    6,521
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    Free is my favorite price. I'd accept their offer, If you have problems in the future, you can always post a new comment. They seem to be willing to work to rectify the problem to your satisfaction. That seems to be a rarity these days.
    Optibox Anaconda, X2, OpenBox-S9, CS8000 and 2 X CW700S, 7 1/2' Perfect Ten scanning 55W to 139W C Band and a 39" Q-Sat scanning 30W to 125W Ku Band
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