Sonicview 4000 no video

[Gary Bidwell]

there is no video,no menu just black ,with display on front working.

[el bandido]

OK.
What satellites are you trying to get?

Here are some possibilities:
Improper connection between the receiver and the tv
Tv set to wrong channel.
Improper setting in the receiver.
Defective cables connecting receiver to tv
Defective receiver.

About all we can suggest for you to do is to reload the firmware. You have checked everything else and cannot find any other problems.

I do need to know what satellites you are trying to get! EB

[el bandido]

Also,
Change the remote control batteries. Replace them with batteries that you know are good!

[Gary Bidwell]

thanks for help, I have been installing satellites for last 25 year as business. I have checked all cables. I have it hocked up to dish that is setup for my s10 openbox , I have the same settings, I have used this receiver in the past. Just took it from the closet to us as back up, it worked before putting in the closet fine. Redown loaded the factor files it downloaded fine , I could see everything on the display nothing on tv. Same cable used for S10 openbox on tv and hocked to dish.

[rrob311]

Sorry to reply so late. The receiver is supposed to automatically detect PAL or NTSC mode but there is an option for it to not auto detect. Do you have another TV that will show a picture in PAL or NTSC mode? I have a DLP TV I use just for that when it happens with my Openbox.