Facebook security barriers make for uneasy access

Now here is something that I think I could pretty well guarantee would get a human support system in place. People, in huge numbers, shutting down their accounts with this ridiculous "social network" and giving the reason as "no support via phone". Let's be honest here, if I can get help resetting a password for an ISP or for my online banking, then please don't tell me FaceBoob can't do the same thing. They have people "hooked" on their gossip line and don't give a rat's ass whether they are happy, receive decent service, or are royally pi**ed off. Granted, getting a password reset should not be an overly simplified process and in the case of both the ISP and Bank, there were a multitude of questions, but all to do with info that the account holder only would know unless stupid enough to share. I guess, at my age, I will never understand what people see in sites like that.
 
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