no internet access windows 7

rrob311

rrob311

Administrator
Administrator
I lost internet access. I can search in google sometimes but its really slow. This happened after avast found some virus and I removed them. I am not sure what internet settings were changed. There was also a popup when I entered this forum that required me to press ok to scan my computer. I rebooted my phone to get out of it
 
Something got changed in the tcp-ip settings where it was no longer set to automatic. Luckily my girlfriend was able to fix it for me. Once those settings were restored the internet history and cookies had to be cleared because only google would load. This had to have been related to the trojan that was in the computer.
 
Glad you got it going again....

I learned the hard way to keep a good backup for restoration when all else fails. It has saved me many times, when you can't explain or figure out what the h*** went wrong. I don't use windows restore, but a program called R-Drive Image, to backup my data hard drive. In less than five minutes I will be up and running again with a good restore point. I also keep my most important settings written down in a text file so I can access them in an emergency. Plus if possible, I keep screen shots of certain programs, where keeping info in a text file would not make sense.

I play (test) with many supposedly free programs during the week and it never fails when one will screw up the registry and/or other settings. Using the backups and KIS has saved my butt many a time.
 
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