NTN 16apsk on 103.0W C-band

I don't think it's an osmio4k or image issue but I was wondering if someone has a solution. I'm unable to get audio on this service at 4077V1900-5/6 16apsk on 103.0W. There's no audio on the hdmi cable between the TV and the osmio4k AND there's no audio when trying to play it through vlc or xine or smplayer on Ubuntu 18.04. There's only one audio selection (AC3). I tried a web search with DuckDuckGo but got no useful information. Here's the vlc log output:

-- logger module started --
main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.
main error: too low audio sample frequency (0)
main error: failed to create audio output
vlcpulse error: digital pass-through stream connection failure: Not supported
main error: module not functional
main error: failed to create audio output
glconv_vaapi_x11 error: vaInitialize: unknown libva error
glconv_vaapi_drm error: vaInitialize: unknown libva error
glconv_vaapi_drm error: vaInitialize: unknown libva error
main error: buffer deadlock prevented

user@server1:~$ vlc --version
VLC media player 3.0.8 Vetinari (revision 3.0.8-0-gf350b6b5a7)
VLC version 3.0.8 Vetinari (3.0.8-0-gf350b6b5a7)
Compiled by buildd on lcy01-amd64-014.buildd (Sep 11 2019 11:39:37)
Compiler: gcc version 7.4.0 (Ubuntu 7.4.0-1ubuntu1~18.04.1)

Here's a 5 minute recording of this service (large file):
https://smile.amazon.com/clouddrive/share/YSt1qboJpBJZZiFp91l7NMk8EMicov7W2FWLhQ8XZzz
 
The easy way is to see what is happening on the transponder. Use dvbsnoop in terminal as it should be pre-installed.

osmio4kplus login: root
root@osmio4kplus:~# dvbsnoop
dvbsnoop - a dvb/mpeg2 stream analyzer tool
Version: 1.4.55/api-3 (Apr 10 2020 04:12:37)
https://github.com/OpenVisionE2/dvbsnoop
(c) 2001-2007 Rainer Scherg (rasc)

For help type 'dvbsnoop -help' ...
root@osmio4kplus:~# dvbsnoop -s pidscan
dvbsnoop V1.4.55 -- https://github.com/OpenVisionE2/dvbsnoop

---------------------------------------------------------
Transponder PID-Scan...
---------------------------------------------------------
PID found: 0 (0x0000) [SECTION: Program Association Table (PAT)]
PID found: 2 (0x0002) [SECTION: Transport Stream Description Table (TSDT)]
PID found: 17 (0x0011) [SECTION: Service Description Table (SDT) - actual transport stream]
PID found: 32 (0x0020) [SECTION: Program Map Table (PMT)]
PID found: 101 (0x0065) [PS/PES: ITU-T Rec. H.262 | ISO/IEC 13818-2 or ISO/IEC 11172-2 video stream]
PID found: 102 (0x0066) [PS/PES: private_stream_1]
root@osmio4kplus:~#

To use dvbsnoop,
(1)Tune the receiver to a transponder you want to scan.
(2) Connect the receiver to a computer terminal.
(3) Enter dvbsnoop -s pidscan in terminal.
(4) Wait for scan to finish,

Looks like in this case, the audio is set to a private stream, for reasons only known to the uplinker. This is why you have no audio. It takes 5 minutes or less to find this information, providing you know how.

It also helps to check your pids and make sure they are being displayed correctly in the receiver. Use Menu--->Information--->Service

103w-c-16apsk_20200414234131.webp
 
The easy way is to see what is happening on the transponder. Use dvbsnoop in terminal as it should be pre-installed.



To use dvbsnoop,
(1)Tune the receiver to a transponder you want to scan.
(2) Connect the receiver to a computer terminal.
(3) Enter dvbsnoop -s pidscan in terminal.
(4) Wait for scan to finish,

Looks like in this case, the audio is set to a private stream, for reasons only known to the uplinker. This is why you have no audio. It takes 5 minutes or less to find this information, providing you know how.

It also helps to check your pids and make sure they are being displayed correctly in the receiver. Use Menu--->Information--->Service

View attachment 16806
Forgive my ignorance, so the Audio PID as it appears makes it a Private stream?
 
I may have told you wrong.
Here is a scan of Heroes on 101w, which shows the same. Let me see if I can find more information about this.

TNAP-3 osmio4kplus

osmio4kplus login: root
root@osmio4kplus:~# dvbsnoop -s pidscan
dvbsnoop V1.4.55 -- https://github.com/OpenVisionE2/dvbsnoop

---------------------------------------------------------
Transponder PID-Scan...
---------------------------------------------------------
PID found: 0 (0x0000) [SECTION: Program Association Table (PAT)]
PID found: 1 (0x0001) [SECTION: Conditional Access Table (CAT)]
PID found: 16 (0x0010) [SECTION: Network Information Table (NIT) - actual network]
PID found: 17 (0x0011) [SECTION: Service Description Table (SDT) - actual transport stream]
PID found: 18 (0x0012) [SECTION: Event Information Table (EIT) - actual transport stream, present/following]
PID found: 20 (0x0014) [SECTION: Time Offset Table (TOT)]
PID found: 256 (0x0100) [PS/PES: ITU-T Rec. H.262 | ISO/IEC 13818-2 or ISO/IEC 11172-2 video stream]
PID found: 257 (0x0101) [SECTION: Program Map Table (PMT)]
PID found: 258 (0x0102) [PS/PES: private_stream_1]
PID found: 259 (0x0103) [PS/PES: private_stream_1]
root@osmio4kplus:~#
 
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