Hello all.
As I found flaws with my X2 mini premium, wrote a message to X2 support. I asked for the clock setting, the wrong BER signal and erratic audio capture.
Their response ONLY prompted me to update the firmware to April issue, which I shared here for anyone else. They said it will take care of 'most' of problems.
Well, got the binary file and found with the user manual that I have to choose either USB or dump or all or user or boot or kernel or.... How is a user supposed to know which is the choice, as there is no explanation on a user manual written by a 6 year old kid, no directive for such .bin file if being an 'all' or other file type ?
Carlospr43 expertise posted I should select 'All'. Without such advice, I would be still lost in space.
Carlos also pointed the only change in the firmware does not address nor fixes the flaws I found. Another goof, by customer support responding the easy way instead of addressing the reported flaws directly.
What is in the brain of manual writers to goof that much ? Shouldn't a new firmware be paralleled with a manual update noting the changes ?
I admire the knowledge support in this forum; far better than customer 'support'
Thanks, guys !
As I found flaws with my X2 mini premium, wrote a message to X2 support. I asked for the clock setting, the wrong BER signal and erratic audio capture.
Their response ONLY prompted me to update the firmware to April issue, which I shared here for anyone else. They said it will take care of 'most' of problems.
Well, got the binary file and found with the user manual that I have to choose either USB or dump or all or user or boot or kernel or.... How is a user supposed to know which is the choice, as there is no explanation on a user manual written by a 6 year old kid, no directive for such .bin file if being an 'all' or other file type ?
Carlospr43 expertise posted I should select 'All'. Without such advice, I would be still lost in space.
Carlos also pointed the only change in the firmware does not address nor fixes the flaws I found. Another goof, by customer support responding the easy way instead of addressing the reported flaws directly.
What is in the brain of manual writers to goof that much ? Shouldn't a new firmware be paralleled with a manual update noting the changes ?
I admire the knowledge support in this forum; far better than customer 'support'
Thanks, guys !
