Users who slept in after iPhones failed to ring threaten to ditch device
Apple Inc. remained si lent Monday afternoon about any possible cause or solution to the iPhone alarm glitch blamed for causing thousands of people across the globe to arrive late for flights, trains and work over the weekend and into Monday.
With no apparent help from the company, affected iPhone users have taken to online forums in order to help each other fix the glitch.
The bug affected non-repeating alarms set for Jan. 1 and Jan. 2, a spokeswoman for the California-based company said in an email circulated to some media outlets.
"We're aware of an issue related to non-repeating alarms set for Jan. 1 or 2," said Natalie Harrison. "Customers can set recurring alarms for those dates and all alarms will work properly beginning Jan. 3."
But angry and panicked online messages suggested the problem was still persistent on the first day back to work in the new year.
Some users said they were going to abandon their iPhones.
But Facebook, Twitter and online support groups offered some solutions for those who weren't planning to ditch the iPhone.
IPhone users said one fix included programming an alarm to go off every day of the week, since the glitch affected one-time alarms.
Another solution, which was suggested by PCMag.com
and was receiving positive feedback online, suggested all programmed alarms be deleted, then reprogrammed.
There are also a number of alarm clock apps in apps stores, ranging in price from free to a few dollars.
And, of course, there's always the possibility of using the old-fashioned clock radio to wake up.
This is not the first glitch to strike the alarm on the iPhone and iPod Touch; the switch to daylight time last fall caused alarm clocks in Europe to go off an hour later, while a similar glitch in September caused other alarms to wake people up an hour earlier.
The problem has not affected every iPhone or iPod Touch.
Apple Inc. sold 14.1 million iPhones in the fiscal quarter ending Sept. 25.
Apple Inc. remained si lent Monday afternoon about any possible cause or solution to the iPhone alarm glitch blamed for causing thousands of people across the globe to arrive late for flights, trains and work over the weekend and into Monday.
With no apparent help from the company, affected iPhone users have taken to online forums in order to help each other fix the glitch.
The bug affected non-repeating alarms set for Jan. 1 and Jan. 2, a spokeswoman for the California-based company said in an email circulated to some media outlets.
"We're aware of an issue related to non-repeating alarms set for Jan. 1 or 2," said Natalie Harrison. "Customers can set recurring alarms for those dates and all alarms will work properly beginning Jan. 3."
But angry and panicked online messages suggested the problem was still persistent on the first day back to work in the new year.
Some users said they were going to abandon their iPhones.
But Facebook, Twitter and online support groups offered some solutions for those who weren't planning to ditch the iPhone.
IPhone users said one fix included programming an alarm to go off every day of the week, since the glitch affected one-time alarms.
Another solution, which was suggested by PCMag.com
and was receiving positive feedback online, suggested all programmed alarms be deleted, then reprogrammed.
There are also a number of alarm clock apps in apps stores, ranging in price from free to a few dollars.
And, of course, there's always the possibility of using the old-fashioned clock radio to wake up.
This is not the first glitch to strike the alarm on the iPhone and iPod Touch; the switch to daylight time last fall caused alarm clocks in Europe to go off an hour later, while a similar glitch in September caused other alarms to wake people up an hour earlier.
The problem has not affected every iPhone or iPod Touch.
Apple Inc. sold 14.1 million iPhones in the fiscal quarter ending Sept. 25.